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import PDF issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 2023-12-27 at 05:49 #16602
    bainobaino
    Participant

    Would anyone have an idea what would stop the import pdf file from working in model view? The pdf file loads but nothing appears.  I can import images, but not pdf.

    All the best for the season and a great new year to you all. see attachment.

    Chris

    2023-12-27 at 20:19 #16605
    bainobaino
    Participant

    For the record: Reinstalling did not change anything. I was able to create a workaround by converting the pdf to a png image file. Then (in model space), went to >import>project trace image and inserted, then resized. Same image quality. Problem solved.

    I am still unsure what happened with the pdf engine.

    2023-12-27 at 22:39 #16606
    louisacolouisaco
    Moderator

    Is it just this pdf file that gives the error or others as well?
    Would you be able to share the pdf file?

    2023-12-27 at 23:27 #16607
    bainobaino
    Participant

    I tried several different pdf files and I tried several different bld files, as well as a new file. I’m thinking that it just won’t accept any pdf file.

    No image would show in the pdf screen. If I unclick the “convert to image” button the program freezes. If I hit “insert”, the notification (attached to my first comment) appears.

     

    2023-12-28 at 01:35 #16608
    louisacolouisaco
    Moderator

    Do any of the pdf files import into the worksheet space?
    Which version of the software are you using?

    2023-12-28 at 01:44 #16609
    bainobaino
    Participant

    nope. v14

    2023-12-28 at 11:38 #16610
    louisacolouisaco
    Moderator

    For V14, it’s possible some of the files in the Cadsoft folder may need to be replaced. Do you have an email address I can send the files to?

    2023-12-28 at 18:39 #16611
    bainobaino
    Participant

    It has been sent to support for passing on to you.

    Thanks.

    Chris

    2024-01-01 at 19:29 #16612
    bainobaino
    Participant

    Thanks Louisa. After file installation it’s working fine now.

     

    Chris

    2024-01-02 at 07:23 #16614
    louisacolouisaco
    Moderator

    Great news, glad to help!

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